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<h1><p>Tech Ops Support Portal</p></h1>
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      <br>
        <p><center><h2><a href = "https://shorelight.okta.com/home/shorelight_ivantisaml_1/0oao111oybAA2z1Ky0x7/alno113rnln8YSElM0x7">→ Sign In with Okta to Access the Portal ←</a></h2>
        </center></p>
        <h2>/ Can't get in through Okta?</h2>
        <p>Check our System Status page <a href = "https://techopsportal-status.site24x7signals.com/">here</a> to see if the Portal is currently under maintenance.</p>
		<button type="button" class="collapsible">/ I Forgot my Okta Password</button>
		<div class="content">
		  <p>On the login screen, click "Need help logging in?" and then "Reset password?" and select a reset method.<br><br>
		  <img src = "https://s3.amazonaws.com/techops.shorelight.com/okta+password+reset.gif"></p>
		</div>
		<button type="button" class="collapsible">/ I got a new phone, how do I reset Okta Verify?</button>
		<div class="content">
		  <p>Log into Okta using a <b>different</b> authentication factor, such as SMS. To change which factor you're using, click the arrow next to the icon on the MFA screen.<br><br>
		  <img src = "https://s3.amazonaws.com/techops.shorelight.com/sms+login.gif"><br><br>
		  Once you have logged in this way, click on your name in the upper right of your Okta homepage to open the menu, and go to Settings.<br>
		  Click "Edit Profile" to enable editing, and look for the "Extra Verification" section. Next to Okta Verify, click Remove.<br>
		  Then you can re-set up Okta Verify like the first time.</p>
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    <button type="button" class="collapsible">/ I was trying to access a software / service / a link someone shared with me and ended up here, why?</button>
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      <p>If you have been redirected here when trying to access a software or service, for example by clicking on a sharing link someone has sent you, you may not be assigned that software in Okta. Please log into the Tech Ops Portal (above) and look for the "Request Software / Online Service Access" form to request access to it!</p>
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    <p><h3>If you still need help, please email us at techops@shorelight.com or leave us a voicemail at (888) 758-5930, and we can help you!</h3></p>

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